From May 1 to June 30, 2016 receive a
FREE 10 Year Warranty when you purchase any
Rowenta Canister Vacuum Cleaner
(RO5931U1, RO5735U1,RO8376UA,RO8231U1)*

Free 10 year warranty



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Rowenta Canada will send you an e-mail confirmation of extended warranty coverage for your product. This may take up to 30 days after the Registration deadline. Click here to read the terms & conditions of the 10-year warranty offer

ROWENTA FREE 10 YEAR Warranty Terms and Conditions

Rowenta Canada offers a Free 10 year warranty on qualifying Rowenta vacuum products, as described in and subject to these terms and conditions. By participating in the free 10 year warranty offer you are deemed to have accepted these terms and conditions.

This free 10 Year warranty offer is only available to residents of Canada.

How to Qualify for the Free 10 year warranty?

The Rowenta Vacuum Free 10 year warranty offer applies exclusively to 1st grade Rowenta canister vacuum models RO5735u1, RO5931u1, RO8231U1 and RO8376UA purchased in Canada directly from Rowenta authorized retailers between May 1, 2016 and June 30, 2016. ("Promotion Period").

To qualify for the promotional Free 10 Year Warranty, you must register your qualifying product using the online form at www.rowentafloorcare.ca by midnight Eastern Standard Time on July 30, 2016 (“Registration Deadline”). You will be requested to complete your name, contact information, product and purchase information, and to send us a copy of your proof of purchase in order for the warranty to be valid.

You may also contact Rowenta Canada Customer Care at 1.800.418.3325 to have a Rowenta customer representative register your qualifying appliance on your behalf. Purchaser name, contact information, purchase information and proof of purchase must be provided at the time of registration by telephone.

Following receipt of all required registration information (including proof of purchase) confirming that your product qualifies for this promotion, Rowenta Canada will send you written confirmation of free 10 year  warranty coverage for your product. This may take up to 30 days after the Registration Deadline.


Rowenta’s standard manufacturer warranty protection for qualifying appliances that have been purchased in Canada within the Promotional Period and registered online by the Registration Deadline will be extended from 2 years to a total of 10 years, starting from the original date of purchase.

During the free 10 year warranty period, Rowenta Canada will guarantee the registered product against any manufacturing defect in materials or workmanship. The free 10 year  warranty covers all costs related to restoring the proven defective product so that it conforms to its original specifications, through the repair or replacement of any defective part and the necessary labour. At Rowenta Canada’s choice, a replacement product may be provided instead of repairing a defective product. Rowenta Canada’s sole obligation and your exclusive resolution under the free 10 year  warranty are limited to such repair or replacement. The free 10 year  warranty cannot be exchanged for cash.

Conditions & Exclusions

The free 10 year  warranty only applies for registered products that are located in Canada. Products purchased in Canada and moved to another country will not be eligible for free 10 year  warranty coverage, even if they have been registered as described above.

Free 10 year  warranty coverage is not transferable and is available only to the person who originally registered the product with Rowenta Canada as described above.

The free 10 year warranty is not valid on refurbished Rowenta vacuums that are purchased.

Claimants must retain a copy of the original purchase receipt for all claims as proof of purchase. Failure to produce the proof of purchase for all claims when requested may, in the absolute discretion of Rowenta Canada, result in invalidation of a claimant's claims. Claims for coverage will be invalid if the proof of purchase details fail to match registration details

Rowenta Canada reserves the right, at any time, to verify the validity of any claims for free 10 year  warranty coverage and claimants (including a claimant's identity, age and place of residence) and to disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process.

Free 10 year  warranty coverage will not cover any damage which could occur as a result of misuse, negligence, failure to follow Rowenta instructions, use on current or voltage other than as stamped on the product, or a modification or unauthorized repair of the product. It also does not cover normal wear and tear, maintenance or replacement of consumable parts, and the following:

  • mechanical damages, overloading
  • damages or bad results due to wrong voltage or frequency
  • accidents including fire, flood, lightning, etc.
  • professional or commercial use
  • damage to any glass or porcelain ware in the product.

Free 10 year  warranty coverage does not apply to any product that has been tampered with, or to damages incurred through improper use and care, faulty packaging by the owner or mishandling by any carrier.

The product can be taken directly in person to an authorized Rowenta service centre in Canada or must be adequately packaged and returned, by recorded delivery (or equivalent method of postage), to a Rowenta authorized service centre in Canada. Full address details for authorized service centres are listed on the Rowenta Canada website (www.rowentafloorcare.ca) or by calling Rowenta Canada at the number provided below.

For further information please contact Rowenta Canada at:

Rowenta Canada

Groupe SEB Canada

345 Passmore Avenue

Toronto, On

M1V 3N8